A.What happen if I want to transfer or cancel my test?

Any request to transfer or cancel the test should be made at least five weeks before the test date.
Requests within the five weeks of the test can only be made for serious causes (e.g. Sudden death, car accident, and illness) and the candidate must provide official evidence to support the request.
Our administration fee for this service is 60USD which will be deducted from the full fee refund.

B.How do I register for the IELTS test?

To register for the IELTS test please click here to go through the process. To download the application form please click here.

C.What shall I bring on the test day?

On the day of the test you should be available at 8:00 am and bring with you the following:

The same form of identification document you presented with your application. You will not be admitted to the test room if you have different document.

The Instruction for registered candidate you have been given upon registration

Please don’t bring any personal belongings as they will not be permitted in the test room and the Test centre will not be held responsible for their security.

D: What kind of ID is accepted for IELTS?
A: Only ID are accepted. No other passport is accepted for IELTS registration.

Candidates are required to bring their ID which were used for application on the test date. If you forget to bring your ID, you can NOT take the IELTS examination.  No refund or change in the test date will be permitted.

E: I would like to make special arrangements because I have special needs. What should I do?
A: Special arrangements will be made for candidates who need Braille papers, enlarged print papers, and modified listening and speaking tests. Please contact the Test Centre at least 2 months before the test date by email or telephone. You will be required to submit medical evidence in English.

F.When and where I will get my result?

Your result will be released 13 days after the test date, and can be received personally from the Test centre on presenting the identification document, or viewed on line on the following website: http://ielts-results.britishcouncil.org

G.How many copies can I get of my result?

You will receive only one copy of your test result. An additional five copies free of charge can be sent directly through us to receiving organizations and institutions worldwide. Duplicate Test Report Forms are not provided in case of loss.

H.Can I have my results over the phone, by fax or e-mail?

We are not permitted to give results over the phone, by fax, or by e-mail. If you cannot personally collect your test result, you may authorise in writing another person to receive the results on your behalf. The person authorised should have their identification document with them.

J.What can I do if I am unhappy with my result?

Candidates may apply for an enquiry-on-results procedure at the centre at which they took their test within four weeks of the issue of results. There is a standard fee of 123USD, which is fully refunded should the band score increased. This procedure normally takes 6-8 weeks from the date we receive the request.

K.How soon can I repeat the test?

There is no limitation on how frequently candidates can sit for IELTS. It should be noted however that IELTS scores are not substantially improved merely by taking the test on multiple occasions. To significantly improve a score it is necessary to engage in a period of further serious study.

 L: I have chosen the wrong module. Can I correct it later?
A:. If you wish to change your test date, module or test venue you may do so up to 5 weeks before the date of the written test.

Contact to the test centre to check if the change you would like to request can be made or not.　Please note that requested changes of date or module are strictly subject to availability.

 M: My name is written all in lower-case on the Test Report Form. Why?
A: The personal data on the Test Report Form was directly transferred from the Application form. The information is directly reflected on the test report form.

For more advice and guidance about IELTS please visit

www.ielts.org

http://www.britishcouncil.org/learning-ielts.htm

or contact our Customer Services

from 10:00 to 18:30 from Monday to Friday.

ESPFoundation

Central P O Box 840

Ulaanbaatar 210613,Mongolia

E-mail- This e-mail address is being protected from spambots. You need JavaScript enabled to view it

T + 976-11-324313
F + 976-11-324313